AC Repair Privacy Policy

Introduction

We respect your privacy and keep things practical: we collect only what we need to schedule service, communicate with you, and support your AC repair. This Privacy Policy explains what we collect, how we use it, and how we protect it when you visit dnadynamicsinc.com or contact us about HVAC service.

Information We Collect

We collect information you choose to share when you request service or reach out to us, such as your name, phone number, email address, service address, and details about the AC issue. We also collect limited technical data automatically (such as IP address, browser type, device information, and pages visited) through cookies and analytics to help the Site work properly.

How We Use Your Information

We use your information to schedule appointments, confirm details, provide estimates, send service updates, and support warranty or follow-up questions. We may also use aggregated, non-identifying data to improve our website and service experience. If you opt in, we may send occasional maintenance reminders; you can unsubscribe at any time.

Sharing & Third Parties

We do not sell your personal information. We may share data with trusted providers that help us run the business—such as scheduling tools, customer support systems, analytics providers, and payment processors—only as needed to deliver the service you request. We may also disclose information if required by law or to protect rights, safety, or property.

Cookies & Tracking

We use cookies and similar technologies to keep the Site functional, understand basic traffic patterns, and improve performance. You can control cookies through your browser settings. Disabling some cookies may limit certain features of the Site.

Data Security

We use reasonable technical and organizational measures to protect personal information from unauthorized access, loss, or misuse. No website or storage system can be guaranteed 100% secure, but we work to keep your data protected and limit access to what’s necessary.

Retention

We keep personal information only as long as needed for scheduling, providing HVAC service, maintaining records, resolving disputes, and meeting legal or accounting requirements. Retention periods vary depending on the type of information and how it’s used.

Your Rights

Depending on where you live, you may have rights to access, correct, delete, or restrict certain processing of your personal information, and to object to specific uses. To make a request or ask a privacy question, contact us at contact@dnadynamicsinc.com.

International Transfers

If you access the Site from outside the United States, your information may be transferred to and processed in the U.S. By using the Site, you consent to this processing in accordance with this Policy.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect legal, technical, or operational changes. Updates will be posted on this page. Please check back occasionally to stay informed.

Contact

If you have questions about this Privacy Policy or our data practices, contact us at:
Dynamic, 233 Broadway, New York, NY 10279
Tel: +1 (940) 735-3035 · Email: contact@dnadynamicsinc.com